Effective Date: June 2026

Welcome to SRSM Jewels.

These Terms of Service (“Terms”) govern your access to and use of the website srsmjewels.in and any products, services, content, and features offered by Sri RudhraSree Marketing Jewels (“SRSM Jewels”, “we”, “our”, or “us”).

By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree, please discontinue use of our website.

1. About SRSM Jewels

SRSM Jewels is a premium 1 Gram Gold Jewellery brand offering stylish, affordable, and high-quality jewellery products across India.

Our products are designed for fashion and ornamental purposes and may include gold-plated, imitation, or 1 Gram Gold Jewellery collections unless specifically stated otherwise.

2. Eligibility

By using our website, you confirm that:

  • You are at least 18 years of age.
  • You are legally capable of entering into binding agreements.
  • All information provided by you is accurate and complete.

3. Product Information

We strive to provide accurate product descriptions, specifications, pricing, and images.

However:

  • Product colors may vary slightly due to screen settings and photography.
  • Product dimensions and weights may have minor variations.
  • Product availability may change without notice.
  • We reserve the right to discontinue products at any time.

4. Pricing & Payments

  • All prices displayed on the website are in Indian Rupees (INR).
  • Applicable taxes and shipping charges may be added during checkout.
  • Payments must be completed through approved payment methods.
  • SRSM Jewels reserves the right to cancel orders involving pricing errors, technical issues, or suspected fraudulent activity.

5. Order Acceptance

Placing an order does not guarantee acceptance.

We reserve the right to:

  • Accept or reject any order.
  • Limit quantities purchased.
  • Cancel orders due to stock unavailability.
  • Cancel orders suspected of fraud or misuse.

In such cases, eligible refunds will be processed according to our Refund Policy.

6. Shipping & Delivery

  • Delivery timelines are estimates and may vary depending on location and courier services.
  • Delays caused by weather conditions, public holidays, transportation disruptions, or unforeseen circumstances are beyond our control.
  • Customers are responsible for providing accurate shipping information.

For detailed information, please refer to our Shipping Policy.

7. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are subject to our Return & Refund Policy.

Products may not be eligible for return or exchange if:

  • Used or damaged after delivery.
  • Missing original packaging.
  • Customized or special-order products.
  • Returned outside the permitted return window.

8. User Responsibilities

You agree not to:

  • Use the website for unlawful activities.
  • Attempt unauthorized access to our systems.
  • Upload malicious software or harmful content.
  • Copy, distribute, or reproduce website content without permission.
  • Interfere with website operations or security.

9. Intellectual Property

All content on SRSM Jewels, including:

  • Logos
  • Product Images
  • Product Descriptions
  • Website Design
  • Graphics
  • Text
  • Branding Materials

are the exclusive property of SRSM Jewels and protected under applicable intellectual property laws.

Unauthorized use is strictly prohibited.

10. Promotional Offers

From time to time, SRSM Jewels may offer discounts, coupons, promotional campaigns, or special offers.

We reserve the right to:

  • Modify promotional terms at any time.
  • Withdraw offers without prior notice.
  • Reject misuse of promotional codes.

11. Limitation of Liability

To the maximum extent permitted by law, SRSM Jewels shall not be liable for:

  • Indirect or consequential damages.
  • Loss of profits or business opportunities.
  • Delivery delays caused by third parties.
  • Technical interruptions or website downtime.
  • Unauthorized access resulting from circumstances beyond our reasonable control.

12. Third-Party Services

Our website may contain links to third-party websites, payment gateways, social media platforms, or service providers.

SRSM Jewels is not responsible for the content, policies, or practices of such third parties.

13. Disclaimer

Products sold by SRSM Jewels are intended for personal use and fashion purposes.

While we strive to maintain product quality and durability, product lifespan may vary depending on usage, storage conditions, environmental factors, and maintenance practices.

14. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Hyderabad, Telangana.

16. Changes to Terms

SRSM Jewels reserves the right to update, modify, or replace these Terms at any time.

Changes become effective immediately upon publication on the website.

Continued use of the website after changes constitutes acceptance of the revised Terms.

17. Contact Information

For questions regarding these Terms of Service, please contact:

SRSM Jewels
Sri RudhraSree Marketing Jewels
Website: https://srsmjewels.in
Email: support@srsmjewels.in
Phone/WhatsApp: +91 XXXXX XXXXX

We appreciate your trust and look forward to serving you.