Effective Date: June 2026

Welcome to SRSM Jewels.

At SRSM Jewels (Sri RudhraSree Marketing Jewels), we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, interact with us, or purchase our products.

By accessing or using srsmjewels.in, you agree to the practices described in this Privacy Policy.

1. About Us

SRSM Jewels is a premium 1 Gram Gold Jewellery brand operated by Sri RudhraSree Marketing Jewels, offering elegant and affordable jewellery collections across India.

Website: https://srsmjewels.in

2. Information We Collect

We may collect the following information when you visit our website or interact with us:

Personal Information

  • Full Name
  • Mobile Number
  • Email Address
  • Billing Address
  • Shipping Address
  • Order Details
  • WhatsApp Contact Information

Technical Information

  • IP Address
  • Browser Type
  • Device Information
  • Website Usage Data
  • Cookies and Analytics Information

3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Deliver products and services
  • Respond to inquiries and support requests
  • Provide order updates and notifications
  • Improve website performance and user experience
  • Send promotional offers and product updates (with your consent)
  • Prevent fraud and unauthorized activities
  • Comply with legal and regulatory requirements

4. WhatsApp, SMS & Email Communication

By submitting your contact details on our website, you authorize SRSM Jewels to contact you through:

  • WhatsApp
  • Phone Calls
  • SMS
  • Email

These communications may include:

  • Order confirmations
  • Delivery updates
  • Product information
  • Promotional offers
  • Customer support

You may opt out of promotional communications at any time.

5. Cookies Policy

Our website uses cookies and similar technologies to:

  • Improve website functionality
  • Remember your preferences
  • Analyze visitor behavior
  • Enhance browsing experience

You may disable cookies through your browser settings; however, some website features may not function properly.

6. Payments & Transaction Security

SRSM Jewels does not store your debit card, credit card, UPI PIN, CVV, or banking credentials.

All payment transactions are securely processed through trusted third-party payment gateways using industry-standard encryption and security measures.

7. Information Sharing

We respect your privacy and do not sell, rent, or trade your personal information.

Your information may be shared only with:

  • Courier and logistics partners
  • Payment gateway providers
  • Technology and hosting service providers
  • Government or legal authorities when required by law

All such parties are expected to maintain the confidentiality and security of your information.

8. Data Security

We implement appropriate technical and organizational measures to safeguard your information against:

  • Unauthorized access
  • Data loss
  • Misuse
  • Disclosure
  • Alteration

While we strive to protect your information, no online platform can guarantee absolute security.

9. Data Retention

We retain personal information only for as long as necessary to:

  • Complete transactions
  • Provide customer support
  • Maintain business records
  • Fulfill legal, tax, and regulatory obligations

Once no longer required, data is securely deleted or anonymized.

10. Your Privacy Rights

Subject to applicable Indian laws, you may request:

  • Access to your personal information
  • Correction of inaccurate data
  • Deletion of personal information
  • Withdrawal of consent for marketing communications

To exercise these rights, please contact us using the details provided below.

11. Third-Party Websites

Our website may contain links to external websites or services.

SRSM Jewels is not responsible for the privacy practices, policies, or content of third-party websites. Users are encouraged to review their privacy policies separately.

12. Children’s Privacy

Our products and services are intended for individuals aged 18 years and above.

We do not knowingly collect personal information from children.

13. Intellectual Property

All website content, including product images, logos, graphics, designs, text, and branding materials, are the property of SRSM Jewels unless otherwise stated.

Unauthorized reproduction, copying, or commercial use is strictly prohibited.

14. Compliance with Indian Laws

This Privacy Policy is governed by applicable laws of India, including:

  • Digital Personal Data Protection Act, 2023 (DPDP Act)
  • Information Technology Act, 2000
  • Applicable Consumer Protection Laws

15. Updates to This Policy

SRSM Jewels reserves the right to modify this Privacy Policy at any time.

Any updates will be posted on this page along with the revised effective date.

Continued use of the website after changes constitutes acceptance of the updated Privacy Policy.

16. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact:

SRSM Jewels
Sri RudhraSree Marketing Jewels
Website: https://srsmjewels.in
Email: support@srsmjewels.in
Phone/WhatsApp: +91 XXXXX XXXXX

We are committed to resolving privacy-related concerns promptly and transparently.

Thank you for trusting SRSM Jewels.